Add extra pages to your registration
website, such as:
Speaker Information
Hotel Information
Local Activities
Agenda
No limit to the number of pages
All pages have a navigation bar at the top
Set the "home" page of your event - can be a welcome page, speakers
page, agenda page, etc
All pages respect the design theme
Look for the Registration Website Wizard on the Tools tab of
your Admin Dashboard
Set up a Vanity Folder for your event
Such as: http://www.rsvpBOOK.com/YourEventName/
Look for this new tool on your Admin Dashboard's Event Editor
tab, Event URL row
Advanced Registrant E-mail Scheduler and Editor - (this is phase 1 of our email overhaul)
Phase 1 manages these email messages...
Reminder To Attend
Custom Message
Change of Event Details
Webinar Login Details
Payment Due
Here's what you can do ...
All messages are 100% customizable - prepare your messages in a
WYSIWYG editor
Start with an existing message template, modify it to your needs
and save it as a new template
Save as many different templates as you need
Select event data fields and merge them into your template
Select registrant data fields to merge into your template
Send test emails to yourself
When ready to send, choose immediate delivery or schedule delivery
in the future
Email History has been expanded to include all of the above message
types
Select the recipient list from these choices:
Only registrants who Accepted
Only registrants who Declined
All Registrants
Only registrants who physically Attended
Only registrants who did not physically Attend
All Individual Registrants
All Group Leaders
All Group Leaders and Group Members
Only registrants who signed up for a certain Session
Only registrants who are waitlisted for a certain Session
Only registrants who purchased a certain Sales Item
All Registrants with Balances Due
Registrants with Balances Due for a certain Method of Payment
All Registrants found in a certain Custom Report
Look for this new Advanced Registrant E-mail Scheduler and Editor
tool on the Emails tab
Significant New Features
as of February 10, 2012
Refund Registrant Purchases*
The Registrant List has a new link
for CONFIRMED payments only:
Refund the full price of a sales item
Enter a partial refund of a sales item
Enter a refund of sales tax, online convenience fees or any other
partial payment
All refunds appear on email receipts and invoices
Text can be added to explain the refund to the registrant as well
as a message to the internal admins
An automatic email message is sent to the registrant upon finalizing
the refund
The Reports tab contains a Refund Overview report that
lists all refund detail
* = No money is actually refunded to the registrant. Actual money refunds
will be made to the registrant through your merchant account. This tool
allows your event database sales reports to match your merchant account
reports.
Arrears Report - New
This report displays all of your registrant's
that have UNCONFIRMED payments along with details of the total amount
Look for this new report on your Reports tab,Sales Reports
section
QR and Bar Codes on Name Badges
Bar codes contain the registrant's unique
ID number
Vendors collect scans of the barcodes and submit the .CSV file
of IDs in return for a pre-configured report of registrant information
Add QR codes to your name badges and email confirmation messages
Customize the contents of the QR code with data from your About
You fields
The QR codes can be scanned by vendors, to whom you can provide
lead retrieval information
Scan the QR codes to mark an attendee's arrival to your conference
Onsite KIOSK Mode
Set up registrant-facing computers to allow
self-check in
Custom messages can be added to the check in screens
Require a registrant to have a confirmed payment prior to checking
in
The registrant can print their own name badge
The check in process can mark the registrant as attended
Significant New Features
as of December 12, 2011
Conditional Sessions and Sales Items
Allows you to conditionally display sessions
and/or sales items based on a single question response or a combination
of question responses selected by the registrant
Useful for prompting for a Registrant Type and then displaying, to
the registrant, different combinations of selections, based on the registrant
type they selected
Each registrant type selection can display a different sales price
for a ticket
Each registrant type selection can display a different set of
sessions that can be selected by the registrant
Useful for displaying only sessions that are scheduled for a certain
day if the registrant selects to attend on that day
Very powerful - no limits to the number of Display Rules you can set
up
Look for this new tool on the Tools tab > Questionnaire
Wizard Menu > Conditional Sessions/Sales
Turn ON or OFF the display of remaining session seats
on a per session basis
If you have set a maximum number of slots for a session, you can display
the remaining number of slots on the registration page
Look for this new setting on the create/edit screen for each session
Event Preferences has 2 new tools
Look for these new settings on the Event Editor tab
> Event Preferences (near the bottom)
Allow or Block Registrants from editing their Registrations
Allow or Block Duplicate Email Address Registrations
Automated Customer Surveys
We like to hear from you - about our service, our product, what you
like and don't like and suggestions for new tools
We have automated the sending of a customer survey 2 days after your
event ends
If you have an Events page
on your company's website, then you know the hassles of
keeping your Event List up-to-date with the addition
of new events and the removal of lapsed events. How would
you like to have your Event List updated automatically?
The Active Events Listing
Wizard is a line of code that we provide to your
webmaster. Once added to your Events page, it will
auto-update each time you add a new event while lapsed events
"fall off" the page... all automatically. You don't lift
a finger to keep your Events page current.
This new Wizard displays a Register
Here link to all of your active events. No maintentance
required!
Support
1-888-933-8484
Our organization has used rsvpBOOK for numerous events over the past 3 years. Their customer service is SUPERB and they are constantly working to improve their product to make it easier to use.
—Martha Batch, 2011 CACTE Summer Conference
rsvpBOOK.com was founded on the concept of an online event planning, management and registration solution that
can help groups both large and small. Feedback and support from our customers has made rsvpBOOK what it is today, and will continue to shape us into the future.
Our organization has used rsvpBOOK for numerous events over the past 3 years. Their customer service is SUPERB and they are constantly working to improve their product to make it easier to use.
