rsvpBOOK offers a wide range of support options: live chat, telephone, email, support ticketing system with knowledge base and cheat sheets (PDF Help docs).
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| Support |
Capture Registrations Efficiently
Your Event Manages Itself
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Support
- Comprehensive Productivity Tool Tips
show you how to use all of your Admin tools; see the entire list of How-To Documents
on our Support
Forum
- Tip icons, which look like this,
 are
embedded throughout the Admin Areas and on the various tool pages.
Clicking the icon will open a PDF file (in a new window). These
are click-by-click instructions designed to guide and speed you
through the use of that tool.
- Context sensitive tool tip icons, which look
like this
are embedded in most of the screens, adjacent to fields that accept
information about your event. Mousing over them will pop up a small
screen that will tell you how to enter data into that field.
- Customer support offers help via toll-free 1-888-933-8484,
email
or Live Chat online
- While logged in to your Dashboards, use the
Live Chat feature to obtain instant answers to
questions. Click the Support button that is stuck to the left edge of all screens
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I find rsvpBOOK Pro Edition to be a very useful tool in our fundraising efforts. Incorporating its use into our overall development strategy has been somewhat seamless. Its easy to use, intuitive interface makes creating and editing our events as simple as 1-2-3. And when our needs go beyond the simple, the staff at rsvpBOOK is responsive to our needs.
