We understand that privacy on the Internet is important to you and we take
your privacy seriously. Please read the following to understand how we
collect and use information when you use the services available on our
Website.
Privacy Policy
Information We Collect
We may collect the
following types of information:
Information Automatically Logged When you access
our Website, your IP address may be automatically logged.
We use your IP address to help diagnose problems with our
server and to administer our Website.
Cookies. We never use cookies to store personal
information, such as credit card numbers, names or email
addresses. We do, however, store a 32-character string that contains information about your browser session. From time to time, our website will request
the cookie from your browser. If you choose to disable cookies or
set your browser to warn you when cookies are in use, you
may experience difficulty with the reservation or registration
services available through our Website.
Contact Information and Customer Data. We may
ask you for contact information (i.e. e-mail address, mailing
address and telephone number) and credit card information
during the reservation or registration process. We may use the email address of the member account, the admin contact and event contact persons to communicate information about your account, notify you of website updates and send you a customer survey regarding your rsvpBOOK experience once your event has concluded.
Information Use
The information
we collect is used for the sole purpose of conducting the
business of our Websites and for the provision of the services
available through our Websites, which include, but are not
limited to, the creation of events, registration of registrants
and the processing of secure online payments. All financial
transactions are processed on a secure server and the personal
information that we collect from you online is stored in databases
protected through a combination of physical and electronic
access controls, firewall technology and other reasonable
security measures. Credit card information is not stored in
our databases.
Information Disclosure
We DO NOT rent, sell, nor share any information collected
on this website. All information related to an event, including
the information collected from registrants, is deleted from
our system one (1) year after the end date of the event. The
administrator of the event has access to all information collected
relating to their event and can examine and download this
information, as desired, until the information is deleted
from our system. In addition, we will provide any and all
information required under law to the appropriate legal or
judicial agencies, to include subpoenas, court orders, or
legal processes, or to establish or exercise our legal rights
or to defend against legal claims.
Security
Our website has
security measures in place to protect the loss, misuse and
alteration of the information under our control. Our secure
server encrypts all of your personal information, including
your name, address, and credit card information, so that it
cannot be read as it is transmitted over the Internet. Our
website has been certified credit card safe by SecurityMetrics®.
We are PCI-DSS Compliant. Click here
to see a copy of our SecurityMetrics® secure website Certificate.
Click here
to see a copy of our TrustWave Secure Certificate.
EU SAFE HARBOR / SWISS SAFE HARBOR
The company,
rsvpBOOK.com LLC, complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework
as set forth by the U.S. Department of Commerce regarding
the collection, use, and retention of personal information
from European Union member countries and Switzerland. Company, rsvpBOOK.com
LLC certifies that it adheres to the Safe Harbor Privacy Principles
notice, choice, onward transfer, security, data integrity,
access, and enforcement. To learn more about the Safe Harbor
program, and to view our certification page, please visit
http://www.export.gov/safeharbor/
Dispute Resolution
In
compliance with the Safe Harbor Principles, rsvpBOOK.com,
LLC commits to resolve complaints about your privacy and our
collection or use of your personal information. European Union
citizens with inquiries or complaints regarding this privacy
policy should first contact rsvpBOOK.com, LLC at:
Support
rsvpBOOK.com
4700 S. McClintock Drive - Suite 102
Tempe, AZ 85282
1-480-730-0842
Web: www.rsvpBOOK.com
rsvpBOOK.com, LLC has further committed to refer unresolved
privacy complaints under the Safe Harbor Principles to an
independent dispute resolution mechanism, the BBB EU SAFE
HARBOR, operated by the Council of Better Business Bureaus.
If you do not receive timely acknowledgment of your complaint,
or if your complaint is not satisfactorily addressed by rsvpBOOK.com,
LLC, you may contact the BBB EU SAFE HARBOR program at the
address below:
Council of Better Business Bureaus, Inc.
BBB EU SAFE HARBOR
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
Phone: 1-703-276-0100
Web: www.bbb.org/us/safe-harbor-complaints
Contact
If
you have any questions about this privacy policy, the practices
of our website, or your dealings with our website, you can contact
us here.
We love using rsvpBOOK.com to prepare for our school functions such as Grandparents Day. It allows us to plan and order enough food to keep everyone happy. Thank you rsvpBOOK.com for such a great service at a great price.
—Suki Falcone - Imagine International Academy of Smyrna
rsvpBOOK.com was founded on the concept of an online event planning, management and registration solution that
can help groups both large and small. Feedback and support from our customers has made rsvpBOOK what it is today, and will continue to shape us into the future.