"Are We There Yet? Navigating Yourself and Others through Change and Transition" with Evan Abbott
Intended audience: All
“The only thing constant is change.” The phrase is so familiar it has almost become trite. Trite or true, navigating the continual changes in today’s workplace can be difficult for anyone. Employers in both the public and private sectors are being called on to do more with less with changing demographics, budgets, and expectations. So how can you manage these changes in a way that allows you and others to transition from “old” to “new?” This interactive session will explore the difference between change and transition, common challenges that accompany change, as well as tips for managing both yourself and others through the difficult waters of transitions.
"Coaching For Effective Teams" with Ellen Winiarczyk
Intended audience: Supervisors, Team Leads, Project Leads
Do you facilitate change? Learn the power and technique of coaching conversations to empower your team members and colleagues recognizing their skills and expertise. Participants will learn to be strategic in their communications and employ inquiry as well as advocacy tools to coach for performance. Participants will:
· Identify different types of coaching conversations
· Gain a deep appreciation of how their beliefs and assumptions affect their actions and contribute to communication breakdowns
· Apply the coaching tools of inquiry and advocacy to facilitate bringing out the best in their colleagues
"Communication Is A 2-Way Street" with Christie Ward and Erin Williams
Intended audience: All
Effective Communication for the professional in 2013. Communication has changed our world dramatically! And much of that has happened in the last 10 years, with the advent of smart phones and connectivity that allow us to see events around the globe as they unfold. It has spawned revolutions as cultures are able to see other systems and people have access to information that they were denied until recently. Gain an understanding of our new responsibilities in the workplace to be clear about our intentions. People simply don’t have time to spend hours in conversation, so communication needs to be more direct and clearer than ever before. Learn a formula for perception checking so you are not swayed by assumption or interpretation of facts, but rather check to make sure what you see and hear is what the other person intended. Refresh yourself on what assertive behavior looks like, and how to eliminate passive aggressive behavior that may sabotage you. This session will look at several aspects of communication through the lens of the world of 2013, where change is constant and resources are stretched! Come get some tools that will make your life easier, both professionally and personally!
"Creating Balance During Times of Transition" with Paula Friedland
Intended audience: All
Balance is a much talked about, but seldom attained, idea, especially during times of transition. The solution for having more balance is not to work even harder, but instead to reframe the concept of balance in more realistic terms. Then we can make choices that support the bigger vision of what we really want in our lives. In this fun, interactive workshop, participants will come to see the bird’s eye view of how well they are balancing their lives, both the personal and professional, and will then find out how to have more choice all the way around. And more choice leads to more personal power and fulfillment.
"Handling the Tough Conversations" with David Remson
Intended audience: Supervisors, Team Leads, Project Leads
Handling the Tough Conversations We have all had the conversations that go terribly wrong despite our best intentions. In this session we will cover strategies to get tough conversations off to a good start and manage them more successfully. You will learn:
· What we are really managing during a tough conversation.
· Strategies for entering the conversation with the right mindset.
· Skills for staying on track when emotion enters the conversation.
"Helping Coloradans Connect for Health" with Bill Robinson
Intended audience: All
This fall, Coloradans will have a new and easier way to shop for health insurance. Connect for Health Colorado will be a new online shopping site and customer support network for individuals, families and small businesses purchasing health insurance. Financial assistance will be available to make insurance more affordable. The marketplace is being built by a public, non-profit organization established by state law, Senate Bill 11-200. Find out what is happening and how you can get involved.
"Leading Effectively in Times of Transition" with Paula Friedland
Intended audience: Supervisors, Team Leads, Project Leads
Change has an impact on all employees, and leaders must continue to reinvent themselves in order to navigate the winds of change that continue to blow. This seminar is for those people who truly have the desire to lead, rather than just manage, their employees; especially during the often challenging times of transition. Interesting discussion, applicable stories, as well as new perspectives and tools will be a part of this interactive seminar.
"Procurement Fraud" with Ernie Lee
Intended audience: All
· Discussion of the implications of the DOJ National Procurement Fraud Task Force
· Discussion of various procurement fraud schemes
· Why we Inspect and Monitor Contracts (red-handed substitution)
· Discussion of the Fraud Triangle. Trust is not Control.
· Fraud Risk Factors and Red Flags
"The New Customer Service: Perception and Point of View" with Karen Main
Intended audience: Alll
Do you know the point of view of your customers? When delivering service to the public, it’s imperative to gain insight into the perspective our customers hold. No long is it enough to simply rely on ordinances, rules and policies – today’s customers, with their increasing visibility on social networking sites such as Twitter and Facebook, demand high-quality service and insight into the “whys and hows” of government programs and services. Join Karen Main in this interactive session to help uncover the perception you bring as a customer service agent and gain tools into how you can better connect with your customer’s needs.
"The Ring of Gyges" with Ernie Lee
Intended audience: All
Presented in a Greek myth of the Ring of Gyges, the presentation discusses such topics as:
· What is Justice?
· What is Right and Wrong? Is Right Good and Wrong Bad?
· Intrinsic and Instrumental good; What’s the difference?
· Is Virtue its own reward? Is Ethical behavior a loser’s game?
· Does Virtue lead to happiness?
· Is there any such thing as altruism?
"Understanding Deaf Culture" with Timothy Chevalier, State of Colorado or Candice Alder, of DBTAC Rocky Mountain ADA Center
Intended audience: All
This session provides an overview of the Americans with Disabilities Act (ADA) and ADA regulation updates on communication access. This session will outline which auxiliary services and aids can be used to best meet individuals’ communication access needs, and provides tips for interaction when working with individuals who are Deaf or hard of hearing.
"What Do You Say to a One-Armed Lady?" with Cindy Charlton
Intended audience: All
What do you say to a one armed lady, or to a person who uses a wheelchair, or to the parents of a child with disabilities? Have you ever been in a situation when you find yourself saying “see you later,” to a person who is visually impaired, or “can I give you a hand,” to a one armed lady? People with disabilities are people you deal with on a daily basis. They are your clients, your customers, your employees, and your employers. When we find ourselves dealing with people with disabilities, we often find ourselves in an awkward position simply because we aren’t sure what to say or how to act without fear of being offensive. This training is designed to put you at ease, and to allow you to be yourself. As a person with disabilities, I can assure you that the more uncomfortable you are around me, the more uncomfortable I am around you. So in this training be prepared to laugh, and even shed a tear or two. Be prepared to learn how to act and what to say to a person with disabilities. Some people call this Disability Etiquette, I simply call it … ”What Do You Say to a One Armed Lady?”
"What, me Innovate?" with Tim Nicklas
Intended audience: All
Do you have an idea that you dream of implementing in your company? Does the thought of sharing it make you a little nauseous? Yes, that’s the feeling of innovation. Tim will describe how employees of large, bureaucratic, risk-averse organizations can create new endeavors that generate value - how they can become "Intrapreneurs". Intrapreneurs have to play by different rules than entrepreneurs, and you need to know the differences. Tim will point out the landmines he has stepped on as an intrapreneur so that you can avoid them as you navigate your large system and manage many stakeholders to create value. Participants will learn about key components of intrapreneurship that include the following in this workshop, as well as work on examples from their workplace:
· Identifying opportunities - persistent complaints are actually opportunities in disguise
· Developing a concept statement and selling your idea – concise and catchy
· Building support – identifying key stakeholders
· Building a team – the triad of success
· Quick and cheap prototyping – fail early and fail often
· Personal development plan – identifying where you want to be, where you are now, and filling the gaps
There will be a focus on remove the obstacles to innovation, especially the four letter word, “fear”. Many references will also be provided for participants to continue their self-guided learning.
"Workplace 2013 And Beyond!" with Chuck Passaglia
Intended audience: All
Chuck Passaglia returns to present his always lively and often humorous look at workplace law issues over the past year. We will discuss the latest EEO cases and trends, time off laws, social media, new state laws, dealing with difficult persons and the unholy trinity: violence, bullying and harassment. We will also look ahead to what the future holds in store for the workplace in rapidly-changing times.
