Onsite Check-in

Event check-in

Check attendees into the event by searching for them or scanning their QR/barcode.

Where to find itEvent Dashboard → Event Check-in

How to do it

  1. Open Event Check-in on the onsite deviceSign in with an account that has the required event/check-in permission.
  2. Allow camera accessWhen using QR/barcode scanning, allow the browser to use the device camera.
  3. Scan or search for the attendeeScan the attendee code or use the search field to locate the registration manually.
  4. Confirm the correct registrationReview the attendee identity/status before marking the person checked in, especially when names are similar.
  5. Verify reportingAfter a test check-in, confirm the attendance status appears in the event reporting you plan to use onsite.

Before doors open

Use the same phones, tablets, browsers, printers and network that staff will use onsite. Browser camera permission and a stable connection are required for QR/barcode scanning.

Fallback plan

Train staff to search by attendee name/email when a code will not scan. If badges are printed onsite, keep the attendee search and badge workflow available even when the scanning station is busy.

Updated for the current rsvpBOOK product experience.