rsvpBOOK Help Center
How can we help?
Current product documentation for registration, onsite operations, mobile experiences, exhibitors, Lead Retrieval, reporting and more.
Browse by topic
Choose the part of rsvpBOOK you are working with.
Getting Started
Core event settings, event identity, contacts and preferences.
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Registration
Registrant types, questions, groups, tables, sales items and attendee management.
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Sessions & Workshops
Build sessions, manage enrollment and work with session attendees.
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Meetings & Matchmaking
Configure appointment programs, matchmaking, availability, meeting resources and onsite operations.
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Email & Communications
Scheduled email, reminders and delivery troubleshooting.
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Onsite Check-in
Event and session check-in, QR scanning and kiosk workflows.
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Mobile Event App
Configure attendee navigation, agendas, networking, maps, gamification, content and messaging.
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Exhibitors & Lead Retrieval
Companies, booth packages, floor plans, exhibitor access, Lead Retrieval and settlement reporting.
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Reports & Analytics
Custom reports, visual analytics, operational reports, engagement insights and secure sharing.
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Surveys
Post-event surveys, question matrices and survey reporting.
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Branding & Design
Themes, banners, graphics and registration-page presentation.
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Engagement
Gamification, scan stations, leaderboards, prize drawings and attendee engagement tools.
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Files
Upload and manage event files used by your event pages and communications.
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Account & Dashboard
Find the tools you need and understand the event dashboard.
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Billing & Payments
rsvpBOOK billing, cards on file, payment processors, attendee payment methods and discounts.
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Integrations & API
Connect webinar platforms and use the event API.
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Popular workflows
Start with the tasks event teams commonly need close to launch day.
Registration
Registration questions and conditional logic
Add questions, organize registration steps and show follow-up content only when it applies.
Onsite Check-in
Event check-in
Check attendees into the event by searching for them or scanning their QR/barcode.
Mobile Event App
Set up the mobile event app
Configure attendee-facing mobile content, navigation and event features.
Exhibitors & Lead Retrieval
Lead Retrieval for exhibitors
Let exhibitors capture attendee leads from their phones, qualify them and work with results in the company portal.
Exhibitors & Lead Retrieval
Interactive exhibitor booth maps
Publish one or more floor plans, connect booths to exhibitors and optionally use maps for booth sales.
Reports & Analytics
Create a custom report
Choose the registration fields and filters you need for an event-specific report.