Exhibitors & Lead Retrieval

Understand Lead Retrieval capture-source analytics

See how leads and visits entered the exhibitor workflow across guided scans, Rapid Scan, kiosks, manual capture and gamification.

Where to find itCompanies & Exhibitors → company → Lead Manager → Capture Sources / Work Queue

How to do it

  1. Compare original lead sourcesReview the first capture mode to understand how each unique lead initially entered the company workflow.
  2. Compare visit sourcesReview visit-source totals to understand every eligible booth interaction, including later visits through a different capture mode.
  3. Use profile detail for kiosksFor Kiosk visits, review the saved Kiosk Profile attribution to compare specific unattended stations.
  4. Filter the Work QueueUse capture-source filtering when a manager needs to isolate leads from a particular workflow.
  5. Export when neededFirst and latest capture modes are included in lead export/webhook data so downstream analysis can preserve the source context.

Lead source vs visit source

A unique lead has a first capture mode and a latest capture mode, while individual visits keep their own source. This preserves mixed histories such as a lead first captured in Booth Kiosk and later revisiting through Scan & Qualify.

Current source reporting distinguishes qualified scans, Rapid Scan, Kiosk, Manual Entry, legacy activity and eligible gamification interactions. Trusted IMPORT/API source values are reserved for server-side producers and cannot be spoofed by the public mobile API.

Updated for the current rsvpBOOK product experience.