rsvpBOOK Help Center

Exhibitors & Lead Retrieval

Companies, booth packages, floor plans, Lead Retrieval capture modes, follow-up workflows, content delivery and reporting.

Assign leads and manage the follow-up work queue Give leads an owner and due date, then work unassigned, overdue, due-soon and stale follow-up from one company queue. Capture and manage leads as an exhibitor Deploy phone scanners, rapid scanners or self-service kiosks, then manage qualification and follow-up from the company lead workspace. Companies & Exhibitors overview Use Company Manager as the shared company layer for exhibitor staff, booth assignments, Lead Retrieval and company-level event access. Configure Target Lead Alerts Flag high-value attendees automatically and route them into exhibitor follow-up workflows as soon as they are scanned. Deploy reusable Lead Retrieval scanners and kiosks Save reusable scanner profiles, then deploy secure phone, tablet and self-service kiosk links with optional staff attribution. Exhibitor staff roles and booth attendee allowances Connect real registrant types to booth packages and control included, maximum and paid-extra staff registrations. Interactive exhibitor booth maps Publish one or more floor plans, connect booths to exhibitors and optionally use maps for booth sales. Lead qualification, notes and exports Standardize the questions exhibitors use to qualify scanned attendees and export the resulting lead data. Lead Retrieval access and purchase status Understand how bundled access, paid upgrades and organizer-granted access combine without overwriting one another. Lead Retrieval attendee consent and opt-out behavior Configure the attendee permission question and ensure scans respect each attendee’s Lead Retrieval preference. Lead Retrieval for exhibitors Let exhibitors capture leads with guided, rapid or kiosk workflows, then qualify, route, follow up and report from the company Lead Manager. Manage and send Follow-up Content Upload or link exhibitor resources, offer them during capture or kiosk self-scan and review delivery results. Merge booth shapes into one logical booth Treat adjacent map shapes as one sellable or assigned booth while preserving the underlying floor-plan geometry. Sell booths with booth packages Define booth packages, prices and inventory while keeping the floor-plan shapes separate from booth-sale rules. Set up Lead Retrieval for an event Configure the attendee data profile, scanning state, paid access, included booth tiers and company exceptions. Understand Lead Retrieval and booth charges on your event invoice Understand how exhibitor Lead Retrieval and booth-related charges are reconciled without exposing private contract settings. Understand Lead Retrieval capture-source analytics See how leads and visits entered the exhibitor workflow across guided scans, Rapid Scan, kiosks, manual capture and gamification. Use Lead Retrieval offline and synchronize safely Understand what booth staff can do when venue connectivity drops and how queued work is reconciled after reconnecting. Use multiple exhibitor floor plans Create and publish multiple maps for halls, floors or venues without breaking older single-map events.