Include it in a booth package
Add Lead Retrieval to selected booth tiers, such as premium or sponsor packages. Companies with included access should not need to buy the same benefit again.
From event plan to show day
Give your team a clear path to launch.
You decide how Lead Retrieval fits your event. The organizer workspace brings program settings, exhibitor participation and access together so your team can resolve setup gaps before doors open.
- Define the program. Choose the attendee data exhibitors receive and configure Lead Retrieval before opening live scanning.
- Connect the companies and offer. Add participating exhibitors, link their booths where needed, and decide whether Lead Retrieval is included or available as an upgrade.
- Prepare each company. Confirm scanner permissions, qualification, Follow-up Content, Target Lead rules and reusable Kiosk Profiles where needed.
- Rehearse, then open scanning. Test opted-in and opted-out badges, published kiosk pages, document delivery, returning visitors, a short offline period and the company work queue before doors open.
Your exhibitor offering
Make Lead Retrieval a benefit, an upgrade or both.
Use Lead Retrieval to strengthen the value of a booth package or create a separate exhibitor revenue opportunity. Set the exhibitor-facing offer around your show and make the inclusion clear before exhibitors purchase.
Sell an exhibitor upgrade
Offer Lead Retrieval separately to companies whose booth package does not include it. Configure the retail price in the event's sales offering and connect the purchase to company access.
Provide a show-wide benefit
Enable participating companies as part of your exhibitor program. Use the same access controls whether access is included, purchased or granted by your team.
Keep booth pricing and Lead Retrieval inclusion clear. A booth's package, location and any individual price arrangement remain part of the booth workflow. Lead Retrieval is a connected benefit; it does not require turning every floor plan into a booth store.
Organizer-controlled access
Decide which companies can scan—and what a scan shares.
Company participation, booth-staff permissions and attendee data are separate decisions. Configure each deliberately so exhibitors receive the access your event intended.
Company and staff access
Enable participating companies, authorize all company staff or selected scanners, and review missing staff access before the show.
Attendee data profiles
Choose an event-default profile for the information supplied after a scan. Apply company-specific profiles where needed; exhibitor qualification questions remain separate.
Permission and scanning status
Review the event's attendee consent and opt-out settings. Keep live scanning closed while configuring the program, then open it when the event is ready.
Target Lead rules
Let companies define high-value accounts or attendee criteria, alert selected staff and optionally set priority, owner and a follow-up deadline when a match is scanned.
Follow-up Content
Companies can upload or link attendee resources, make them available to staff or kiosk visitors and track pending, sent, failed or suppressed delivery.
Reusable Kiosk Profiles
Companies can save branded attendee self-scan profiles with their own copy, logo/colors, attendee-safe questions and offered resources for use across authorized devices.
Capture modes & follow-up
Let exhibitors choose speed when the booth is busy—and structure when the conversation matters.
The company Lead Manager keeps different show-floor capture modes in one workflow, with source history and follow-up controls attached to the lead.
Scan & Qualify
Use a guided capture when staff should answer qualification questions, choose resources or add context during the conversation. Notes and qualification can also be updated later without creating a second visit.
Rapid Scan
Keep the camera active for high-volume staffed capture. Durable local queuing protects scans through intermittent connectivity and qualification can be completed afterward.
Self-service and interactive kiosks
Launch a branded attendee-facing kiosk. Where configured, published multi-page content lets visitors explore information, answer questions and select resources before scanning.
Lead assignment
Company managers can assign an owner, set a due date and use unassigned, overdue, due-soon and stale views to keep follow-up from disappearing after the show.
Target Lead routing
High-value matches can notify selected reps and automatically set workflow defaults while preserving decisions a rep has already made on an existing lead.
Resource fulfillment
Requested brochures and product files have a separate delivery queue and failure visibility. The attendee-facing resource entry links are designed without age-based expiration, subject to retained records and files.
Interactive exhibitor experiences
Give every booth more than a scanner.
Exhibitors can prepare a reusable kiosk profile with branding, document choices and visitor-safe questions. An interactive page builder adds published pages and navigation so visitors can browse content before choosing what they want sent.
Draft and publish visitor pages
Navigate product information and resources
Optional qualification questions
Staff scan and self-scan history together
Keep private lead notes, staff assignments and operational scanning statistics out of the visitor-facing kiosk. The organizer controls the program, while companies configure their booth experience.
Explore the interactive kiosk experience →
Document sharing and lead context
Help exhibitors understand what visitors requested.
Staff and kiosk visitors can request selected resources. Lead Managers can review the request history, delivery outcomes and activity associated with the same lead—even when a visitor returns and is scanned by a different employee.
Document-request history
Delivery status and failed-send review
Lead activity across capture modes
Staff, channel and resource performance
Where engagement tracking is enabled, document-link requests can include automated email scanners. Marketing follow-up is separate from document fulfillment and must respect consent and suppression controls. Direct CRM integrations are not part of this offering.
A lighter show-day operation
Take scanner inventory—and fragile venue connectivity—off your critical path.
Authorized exhibitors use supported mobile devices they already carry. Staff can use guided or Rapid Scan, while shared devices can run branded Booth Kiosk profiles for attendee self-scan.
Supported lead actions use durable offline queues and synchronize when connectivity returns. Before the event, still test the actual badge format, attendee consent paths, devices and venue connectivity your exhibitors will use.
See the scanning, qualification and lead-delivery experience →
Setup visibility and event oversight
See where your team—or an exhibitor's sales team—needs to act.
The Control Center carries the event's planned areas into a setup checklist. If your plan includes booth sales, floor plans and booth packages are part of that setup; a display-only map has different requirements.
Use the Lead Retrieval workspace for organizer readiness and access. Company Lead Managers add the operational layer: unique lead counts, individual capture interactions, work queues, requested-document activity, delivery outcomes and capture-source analytics.
A setup indicator is a starting point for review. Rehearse the complete exhibitor journey before launch, from access and consent through offline/online capture, target routing, resource delivery and follow-up ownership.
Explore event reporting →
Keep Lead Retrieval connected to the event you are running.
Choose the workflows your event needs and keep their roles clear. A floor plan, a booth purchase, a meeting and a captured lead each serve a different purpose.
Registration and badges
Connect the attendee record and badge identifier to the data profile used for scanning.
Registration · Name badgesCompanies and exhibitors
Keep company identity, staff access and Lead Retrieval participation together as the exhibitor program develops.
Review access controlsFloor plans and booths
Use one or multiple interactive maps for public display, exhibitor assignments or booth sales. When selling booths, connect package inclusion to the company's Lead Retrieval access.
Explore interactive booth maps →Meetings
Add a scheduled-conversation workflow alongside show-floor lead capture when your event includes meetings.
Explore meeting managementGamification
Use event activities to encourage participation alongside the exhibitor program. Review engagement and lead activity in their respective workflows.
Explore gamificationControl Center
Turn planned event areas into visible setup tasks and use readiness checks to guide the team's next steps.
See organizer oversightFit the program to your current setup
Already have registration in place?
Bring your badge format, attendee data export or API options to the planning conversation. We will review whether rsvpBOOK can support Lead Retrieval alongside your current registration system and identify the data and setup required.
You can start with the exhibitor program. Add connected event workflows as you need them, after confirming the identity and import path for your event. Direct HubSpot and Salesforce integrations are not included in the current rollout.
Discuss My Event Setup